FREE shipping to Malaysia | FREE International Shipping for orders above $150

PACKAGING | SHIPPING INFO | RETURN POLICY

PACKAGING

To eliminate unnecessary wrapping papers and plastic bags, Chapters strive to use most of its post-production scrap fabrics as well as old discarded materials as much as possible to reduce the amount of textile wastage.

For our packaging, we ensure all orders will swiftly arrive at your doorstep in a drawstring bag.

Each piece uniquely repurposed, placed and cut from unused pieces that are carefully selected inhouse. We encourage our customers to use our products to its fullest potential, and to care for it as much as we do.      

SHIPPING INFO

We ship all of our orders from our design studio in Kuala Lumpur, Malaysia.
Orders will be shipped 9am every Monday to Friday apart from public holidays. All shipments will be traceable with a tracking number provided as soon as the order is dispatched.

Importation duties and taxes for international deliveries are the responsibility of the customer.

Please ensure all of your shipping details are correct as once the order is processed we are unable to make changes to the order. Should there be any discrepencies, feel free to reach out at chaptersbyelainehong@gmail.com

 

RETURN POLICY

Returns of online purchases are gladly accepted within 7 days of receipt. After 7 days all sales are FINAL. Postage costs are not refundable.

Items must be returned unworn, unwashed and in new condition with tags, receipt, and packaging.